Daria Shevchenko

Daria Shevchenko

Technical Account Manager · ex-Software Developer · 10 years in tech · Germany

Enterprise technology advisor -business strategy meets technical depth

2024 – 2026DynatraceSenior Customer Success Engineer2023Hivemind TechnologiesDelivery Manager2021 – 2023DatadogTechnical Account Manager2020 – 2021OTTO GmbHSoftware Developer2016 – 2019Consist ITUSoftware Developer2016Neural TechnologiesBusiness Analyst
Professional

Experience

Dynatrace logo
Senior Technical Account Manager

Led technical strategy and served as trusted advisor for enterprise customers — guiding cloud migrations, resolving complex observability configuration issues, and designing custom enablement sessions that accelerated onboarding across multiple accounts.

ObservabilityCloud StrategyEnablement
Hivemind Technologies logo
Delivery Manager

Owned end-to-end delivery of multiple concurrent projects — defining milestones, managing cross-functional teams, and standardising setup processes that reduced errors and improved project initiation efficiency.

Delivery ManagementStakeholder Management
Datadog logo
Technical Account Manager

Built a customer maturity matrix aligning real usage patterns with product design. Onboarded 10+ enterprise customers and delivered nearly 150 coaching sessions, from engineering deep dives to C-suite strategy reviews.

Maturity FrameworksLLM ObservabilityCoaching
OTTO GmbH logo
Software Developer

Developed image recognition and Big Data processing systems for large-scale e-commerce. Supported ML model training workflows using TensorFlow and migrated backend services to Google Cloud Platform.

GCPTensorFlowKubernetes
Consist ITU logo
Software Developer

Contributed to the EU-funded FORCE circular economy project. Developed big data software components and collaborated with city stakeholders on product roadmap definition.

Big DataEU Public Sector
Neural Technologies logo
Business Analyst

Gathered customer requirements and translated business needs into detailed technical specifications for telecom Revenue Assurance and Fraud Management systems.

Business AnalysisTelecom